Step by step from confirmation through delivery and the revision window. Written for first-time clients who want to know what they are signing up for before they book.
Most Charlotte listings book 24 to 72 hours out for a Standard package. Same-day and next-day shoots are possible if our schedule has the slot. Hospitality, commercial, and Elite cinematic shoots usually need a week or more for scheduling, scope confirmation, and any LAANC pre-authorization on Class B or D airspace.
No, in most cases. Lockbox or CentralShowing code is the standard access path. We arrive at the confirmed time, shoot the property, lock up, and send the agent a confirmation when we leave. If the seller prefers to be there, that's fine. We coordinate with stagers and groundskeepers directly so the agent does not have to be the routing point.
About 1.5 hours for a Standard package on a typical 1,800-2,500 sqft Charlotte listing because of the full kit (FPV flythrough plus HDR photos plus exterior aerials plus CubiCasa scan plus virtual twilights). The Drone Tour standalone is faster: 15 to 20 minutes setup plus about 15 minutes of flight time, under 45 minutes total. Larger luxury homes (5,000+ sqft) run 2 to 3 hours.
24-hour delivery on Photo, Drone Tour, and Standard packages. Shoot Tuesday afternoon, MLS-ready files in your inbox Wednesday afternoon. Elite cinematic runs 48 to 72 hours because of the edit and color grade. Files arrive in a private branded gallery on the Aryeo portal, with download links per format (full-resolution MLS, web-resized social, raw video cuts).
Rescheduling for weather is built into the engagement. You do not pay for a re-fly when conditions blow up the original pass. We watch the forecast 48 hours out and shift the shoot if the morning of looks bad. Light rain we usually still shoot interior. Heavy rain, high winds, or hail we coordinate with you to push, typically by 24 hours.
Yes. On FPV walkthrough shoots specifically, the agent or seller stages the route walk-through with us before we fly so the path through the home flows naturally. On photo shoots, we adjust staging in real-time (open blinds, position towels, hide remotes) and walk the agent through what each frame is showing. The shoot is collaborative, not a drop-off.
Two free revision rounds are included on every package. Revisions cover shot selection, music swap, pacing on video edits, and small re-edits on individual photos. The revision window is 5 days from delivery. Additional rounds beyond two run $95/hr.
Most Charlotte agents book Standard, starts at $595. Photo starts at $295 for stills-only listings. Drone Tour starts at $395 if you already have a photographer.
Updated May 2026 · Process reviewed quarterly.